GENERAL INVESTIGATIONS
Comprehensive claims investigations for all insurance coverage’s and all aspects and contingencies.
Complete claim workups, follow up, evaluation, medical review, negotiation and settlement of general liability and automobile liability claims.
Witness: locate, interviews, statements (written or recorded) and duly executed affidavits.
Legal and Medical Malpractice and Professional Liability claims investigations.
Product Liability investigations and research regarding the origin, manufacture, marketing and litigation history of the product and its components.
Expert fully documented locus and neighborhood investigations, canvasses, diagrams, photography & video for workers compensation and liability cases.
Surveillance: employing the latest technology and operatives with documented proficiency and demonstrable success.
Sub Rosa: Discrete, innovative and tactful operations in pursuit of material evidence for complicated cases.
Criminal investigations, including corporate malfeasance and white-collar crime employing operatives skilled at communicating with witnesses characteristically encountered in such matters.
In depth, background investigation employing dedicated and proprietary sources as well as comprehensive field work.
W/C disability verifications employing every legitimate method to yield accurate and dramatic results.
Trail preparation and complete litigation support attuned to the urgency and time-constraints of such tasks
Medical record locate, copy and retrieval.
Witness location, assessment, control and transportation.
Testimony at hearings and trials on all investigations provided.
Process service and compliance follow-up using duly licensed professionals.
Database and internet research and professional analysis (elaborated below).
S.I.U. (Insurance Fraud Investigations) enhanced by our insight into the modus operendi of such schemes
Background and due diligence inquiries.
Subrogation recovery investigations enhanced by our experience in presenting such cases for maximal effectiveness.
Landlord and property management investigations: primary residency, holdover, illegal sublet and succession cases.
Banking and Finance: Prequalification Investigations.
Custom tailored services individually designed for specific client needs.
In every case, we are eager to provide
Samples of our work product
References from our satisfied clients
Terms and conditions accurately defined
Sample contracts
Flat Rate Agreements for any aspect or need
SURVEILLANE
Lucid surveillance footage can Establish a realistic assessment and is invaluable to a favorable outcome.
We consistently provide a standard of high-quality evidence with dramatic consequences in the outcome of the case.
Following are some of the elements that enable our surveillance team to provide the most valuable results:
PRE-SURVEILLANCE INVESTIGATION AND RECONNAISSANCE:
We prepare for surveillance activities by identifying and verifying as much of the background of the subject and the specific purpose of the investigation as possible.
We review and analyze the information available and coordinate a game plan designed for the challenge at hand.
Database research enables us to get the latest information regarding addresses, democracy, and ease of maneuverability.
Identification of all vehicles in the household enables us to post operatives to maximize exposure and in preparation for mobile activities.
We review aerial topographical maps available on line in preparation of mobile surveillance.
Where prudent, we register with local law enforcement to alert the police that duly licensed detectives are on the job at a particular location.
HARDWARE
We employ the best quality equipment designed for the professionals.
Our operatives are equipped with retractable and wide-angle lenses.
We have the benefit of night vision cameras.
We use discrete, custom designed and undetectable button and pinhole cameras.
Our investigators have inconspicuous custom-outfitted subterfuge vehicles and other accommodations for special surveillance operations.
Each operative is equipped with on board interactive computers for real time communication, backup, and correspondence.
PLAINTIFFS LAW FIRMS:
Plaintiff’s attorneys are frequently hesitant to invest in investigations requiring them to advance the costs, which are not recouped until the case is disposed. We address this situation by outlining our activities in advance, keeping in constant communication with the client, authorizing all more ambitious procedures before proceeding and keeping costs to a minimum without sacrificing quality.
Witness statements: Provides prompt and tactful contacts with witnesses to secure statements to assess liability and to preserve evidence.
Client Sign-up: Includes immediate response—day or night—to interview clients. This also includes the execution of retainers, securing of HIPAA Authorizations and comprehensive reporting.
Database Research: MFI, Inc. has access to resources that are restricted to the investigative industry for research into any issue for which such records are available.
Client interviews: We are skilled in memorializing intricate details, which are often overlooked in the initial interviews.
Police Reports: Obtaining reports before your adversaries so that liability can be evaluated and witnesses promptly contacted.
Police officer interviews: Our law enforcement agents are adept and gaining the professional courtesy necessary to deal with investigating officers.
Canvass: To locate witnesses not recorded on official reports to bolster your liability position.
Inspection and photography: Professional photography—still and/or video—digital or print—of accident location, automobiles and other relevant aspects.
Sub Rosa Investigations: This involves discrete pretext investigations to acquire information material to your case and frequently unobtainable by inexperienced operatives.
Viability Assessment: We provide a prompt initial inquire needed to assess a new matter as it pertains to coverage and liability to prevent accepting questionable cases.
Trial Preparation: Economical process service and assistance with all support services required at the time of trial. Costs for such investigations are usually expensed against settlements or judgments by our clients and need never be paid out of pocket.
Testimony: We will preserve evidence consistent with court procedures and testify effectively in support of all investigative findings, reports or video footage obtained.
SPECIAL INVESTIGATIONS
Our experience and expertise in the field of fraud and particularly challenging investigations derives from the honing of our skills within the unrivaled demographic, ethnic, commercial and political cauldron, which is the City of New York and the Metropolitan area. This area exceeds in its intensity and diversity virtually any other venue. This exposure has given us the wherewithal to deal with the entire spectrum of circumstances that our clients are likely to encounter in the field of Special Investigations. From the sophistication of the financial epicenter of Wall Street to the shadowy subcultures of the teaming ghettos and isolated ethnic enclaves. Our experience together with the cultural and linguistic backgrounds of our staff has enabled us to integrate legal and technical knowhow with the peculiarities of the diverse strata of society and served to hone our cunning and perfect our capacity.
We routinely investigate and evaluate cases that require knowledge of virtually all lines of insurance and to recognize how each specific coverage line can be scammed, compromised, subverted and outwitted. We have mastered this art when it comes to the nature of the suspicious claim, the background of its abuse, the demography of its perpetrators and the vulnerabilities of its enactment.
We employ dedicated operatives who have law enforcement backgrounds, possess the sagacity, street creds, tact and linguistic skills to insinuate themselves discretely into the heart of the activity, to effectively memorialize what is material to the case, to emerge with the evidence and to do so unscathed and at a cost that remains economically advantageous to our clientele.
We have the knowhow to document and package our findings in such a manner that the results can be readily appreciated and utilized when it is time to expose the fraud or prosecute the perpetrators.
NEGOTIATIONS, SETTLEMENTS AND ADJUSTMENTS:
We are available to handle the complete claim from inception to resolution.
We can provide this service on a per-case basis or in conjunction with our TPA services.
We are familiar with the values of causality claims at every stage at which they have to be resolved.
We are skilled and tactful negotiators.
We focus on the vulnerabilities of our opposition enlisting legal arguments, assessments of the reputation of the parties involved, our knowledge of the venues and our capacity to perceive the motivations of the participants.
These capacities regularly accrue to our client’s bottom line.
TRIAL PREPARATION
Cases that are in suit which have frequently been lingering for an extensive period may suddenly be on the calendar and likely to proceed to trial. While the trial attorneys are concentrating on preparing a legal defense, we are prepared and equipped to address all other contingencies.
We are available to review the legal file in meticulous detail and make certain that everything is in order and properly catalogued.
We will identify all witnesses and documents that may have to be subpoenaed.
We prepare the subpoenas, effect service, provide affidavits and monitor compliance.
We provide witness transportation and address such accommodations with dignity and reliability.
We make certain to update the trial attorney on the case regarding the status of the preparation efforts.
(We consistently highlight relevant items in the files, in the medical records or in deposition transcripts that may have been overlooked and which my prove material to the case.
We are familiar with the venues and the courts. We know how to follow up on subpoenaed records, and review what all parties involved have arranged to have available in court.
We keep meticulous activity reports documenting every task performed, affidavit for process served, and all expenses incurred.
Our carriers frequently request that we appear at trial to monitor trials and offer opinions as to the practicalities available at every stage.
Evidence
We know the requirements for the preservation of evidence and chain of custody.
We are up to date on the law, and know what is permissible and what is prohibited.
All of our operatives are licensed professionals.
All of our operatives are prepared to authenticate evidence and testify regarding all aspects of their investigations
CUSTOM PROGRAMS FOR CARRIERS, BROKERS, AGENTS AND RISK MANAGERS:
Dollar-One coverage is one option, but it is not the only option.
There may be significant advantages in the prudent management of risk to consider alternative programs to augment classical coverage. We have experience in the design and administration of such programs based upon the individual needs and loss experience of our clients.
We are always eager to assess any particular need and formulate proposals without cost or obligation.
Our TPA services remain fully accountable on every level and with respect to every important parameter so that our clients are fully apprised of the status of their exposures.
We revise and update our reserves regularly to reflect the realistic potential of the claims at every level.
Because we are authorized vendors for numerous highly rated carriers, we are already in a position to offer the administration of retentions. This enables us to realize economies and efficiencies in a variety of formats.
Our services are ideal for the structure and administration of captive insurance plans, self-insurance programs and the handling of the primary layer of applicable coverage.
We are prepared to assist foreign carriers in need of an experience local provider to gain a foothold one of the most dynamic and lucrative markets in the world while effectively controlling loss adjustment expenses.
Because we are flexible and innovative, we encourage close working relationships with the producers, the brokers and the agents, as well as the risk managers when it comes to the claims aspect of the operation. This enables them to offer savings by combining adjustment services with excess and umbrella programs.