EXPERIENCED, PROFESSIONAL, RELIABLE

Founded by Mark Felber, a lifelong claims professional with a career starting at Travelers Insurance in the 1970’s. With a passion for investigations only second to his passion for philosophy, mark has always had a unique perspective on business. Placing a focus on ethics as well as professional claims handling, MFI continues to thrive. Built on a core set of principles coupled with an exceptionally low employee turn around, our costumer service is second to none.

Our philosophy is simply to provide our clients with what they need in the most efficient and expedient manner possible. Our approach is directed with our core values in mind. Those values consist of honesty, hard work and building lasting relationships. We view our clients as partners, and we understand that we are an extension of our partners in the field. Our every move is completed with you, the client in mind.

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GOING BEYOND

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WE HAVE THE CAPACITY TO EMPLOY DIVERSE TACTICS TO SUPPLEMENT OUR RESULTS.

WE ARE EXPERIENCED IN DETECTING COMMON SIGNS OF FRAUD AND GATHERING THE NEEDED EVIDENCE.

WE ARE SKILLED AT CONDUCTING DISCRETE INTERVIEWS AND EXACTING RELEVANT INFORMATION TO AUGMENT A COMPREHENSIVE SURVEILLANCE PROFILE WITH THE HELP OF LOCAL INFORMANTS.

WE ARE PROFICIENT IN DEVISING EFFECTIVE ALTERNATIVE STRATAGEMS IF THE MOST STRAIGHTFORWARD EFFORTS FAIL TO PRODUCE RESULTS.

WE SUBSCRIBE TO THE MOST SOPHISTICATED DATABASE AND BACKGROUND SERVICES.

WE VARY OUR APPROACH DEPENDING UPON THE RACIAL, SOCIOECONOMIC, AND DEMOGRAPHICAL AND NEIGHBORHOOD CONDITIONS WE CONFRONT.

WE PROVIDE OUR CLIENTS WITH REGULAR UPDATES AND RECOMMENDATIONS TO HELP GUIDE OUR INVESTIGATIONS.

OUR REPORTING IS LUCID, INCISIVE AND TIMELY.

RESULTS ARE DELIVERED IN WHATEVER FORMAT THE CLIENT REQUIRES.

ALL VIDEO FOOTAGE IS DATE AND TIME STAMPED IN ORDER TO MEMORIALIZE THE ENTIRE INVESTIGATION.

WE WILL GLADLY PROVIDE REFERENCES WHO WILL ATTEST TO OUR CONSISTENT RESULTS AND WE WILL PROVIDE SAMPLES OF OUR WORK PRODUCT.

About Us: Why Choose Us